Individualised Care for Mental Health and Wellbeing

RDAMR in partnership with Mental Health Partners offered this program as part of an initiative of the Government of South Australia Office for Small and Family Business and the South Australian Small Business Strategy 2023 – 2030.

Individualised Care for Mental Health and Wellbeing Program

Project Completed

The Individualised Care for Mental Health and Wellbeing Program has now concluded. Throughout its delivery, the Individualised Care for Mental Health and Wellbeing Program supported individuals experiencing mental health challenges by providing personalised support, coordinated care pathways and access to appropriate local services tailored to their specific needs.

Although the program has concluded, its resources—including care coordination frameworks, referral networks and wellbeing planning tools—continue to support improved mental health outcomes, strengthen service connections and promote long-term wellbeing. The program’s outcomes contribute to more responsive, person-centred care and inform future approaches to mental health support across the region.

About the Project

The project was a completely free service for all small and family businesses in the Murraylands and Riverland region. We also had Aboriginal and Torres Strait Islander (ATSI) counsellors available.

Potential users received invitations to share their needs, preferred timing, and delivery preferences. Once we conducted a preliminary survey of targeted business owners to ensure accuracy, we organised these criteria into user-friendly headings and fields. Each of the four communication methods mentioned earlier offered identical choices in alignment with the pre-survey results. Potential users were able to select options such as preferred engagement timing (including date and time selection), prioritised subject matter, delivery method (e.g., face-to-face or Zoom conference), and any preferences they had for their helper.

Are you part of the wine sector?

There are a number of services and avenues for assistance designed to support primary producers during the challenging market conditions impacting the South Australian wine sector.

These have been developed by the Wine Grape Council SA in conjunction with the Government of SA and the Department of Primary Industries and Regions.

Apply for this FREE service by visiting: mentalhealthpartners.com.au/project

Topics that can be covered (but not limited to):

  • Mental Health
  • Anxiety
  • Depression
  • Substance USE
  • Suicidal Thoughts
  • Non-Suicidal Self Injury
  • Irritability
  • Anger
  • Frustration
  • Financial Business
  • Management
  • Family

Delivery:

We are using a panel of subject experts to ensure the support you receive is tailored to your specific needs and provides immediate and long-term solutions.

We are committed to delivering services based on our clients’ specific requests. To engage potential users effectively, we will employ four communication methods: phone calls, emails, texts, and web-based forms.

Why are we offering this service?

Many small business owners and employees are struggling with their mental health and well-being and yet receive no help! 20% of the community has a mental health issue today and less than 50% seek or receive help!

Numerous mental health services operate within the industry, often remaining unfamiliar to the majority of consumers. Compounding this issue is the fact that consumers may never become aware of these services due to their lack of knowledge regarding the appropriate inquiries to make. Regrettably, they may never have the opportunity to seek information at a time and in a context of their choosing, initiated by them.

During consultations with our target group, which comprises Small Business Owners those affected by Recent Floods, in particular Wine Grape growers, we identified a prevailing frustration stemming from the limitations of most existing services.

These services tend to either be location-centric or offer standardised, one-size-fits-all solutions. In response to these shortcomings, we have developed a distinctive approach: personalised, one-on-one care delivered at the owner’s preferred location. This model not only caters to individual needs but also accommodates larger organisations seeking group-oriented care.

Our collaboration involves a trusted partner in the field of Mental Health Education, namely Mental Health Partners. They have access to a diverse range of specialists who are well-equipped to address the specific needs of our community, including Mental Health Social Workers, Mental Health Counsellors, Mental Health First Aiders, Financial Counsellors, Mentors, Mental Health Educators, and more.

Our Action – from the ICMHW project since July 2024

27 Workshops
27 Workshops
250+ Participants
250+ Participants
33 small businesses
33 small businesses
84 1-1 Consultations
84 1-1 Consultations

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